Frequently Asked Questions
Everything you need to know about your So Shape style journey.
How do I determine my correct size?
We provide a detailed size guide on every product page. We recommend taking your measurements and comparing them to our chart, as our high-performance fabrics are designed for a snug, supportive fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned if the seal is broken.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
Can I track my shipment?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my So Shape garments?
To maintain the compression and elasticity of our fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or fabric softeners.